Global BPO

Helping To Grow Your Business​

with better customer relationships. We develop profitable Customer Experience strategies to meet customers’ needs and to help you build brand loyalty. Scale your business without compromising with 24/7 access to customer service agents.

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Taxi Dispatch

Taxi Dispatch

We work as an extension of your transportation business, offering cost-effective tailored solutions that boost operational efficiency and lower labor expenses.

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Inbound Call Centre

Inbound Call Centre

Whether the client is asking for a quote or discussing recent travel concerns, we will treat all inbound calls the same as you do.

Taxi Dispatch

Need someone to handle hourly dispatches and organize taxi schedules? Leave it to our experts. Our transportation staff is highly trained, dedicated, and well-informed about the industry, making us the best team available to support your business 24/7. The Global BPO Expert Dispatch Team contacts drivers and customers as if they were effectively operated from the office. We are experts in all dispatch systems.

Booking and Reservations

Have a good number of vehicles available for hire but not enough employees to take reservations and organize bookings? You will never lose a customer again because Global BPO is here for you! To handle bookings, reservations, rescheduling, and cancellations, our reservations team will answer all calls and enquiries directed to your company.

All Dispatch Systems Accepted

All Dispatch Systems Accepted

Our professionals work with your training guidelines, or if none exist, we may assist in the development of new ones.

Transportation Scheduling & Booking

Transportation Scheduling & Booking

Allow your passengers to manage their own time. Advanced booking, ride scheduling, airport transportation, and more.

Multi-Channel Expert Support

Multi-Channel Expert Support

Interact with customers on a variety of platforms. From email and chat to live calls, anytime.

Inbound Call Centre

Whether your customers are calling for a quote or calling to discuss concerns about a recent trip, we address every inbound call exactly the way you would. Our agents are friendly, prompt, professional, and well trained to accept all types of calls and properly address each call using your established protocols. Save time, energy, and resources by letting Global BPO answer your calls.

We make sure the customer experience is positive

Our agents represent your company as virtual assistants. We answer all calls promptly and ensure that we provide and collect accurate information on your behalf. Never miss a call again. We will help you attract new customers and your existing customers will feel the excellent experience.

Lead Generation

Tele Marketing

Surveys

Help Desk

Corporate Support

Business Services