with better customer relationships. We develop profitable Customer Experience strategies to meet customers’ needs and to help you build brand loyalty. Scale your business without compromising with 24/7 access to customer service agents.
Need someone to handle hourly dispatches and organize taxi schedules? Leave it to our experts. Our transportation staff is highly trained, dedicated, and well-informed about the industry, making us the best team available to support your business 24/7. The Global BPO Expert Dispatch Team contacts drivers and customers as if they were effectively operated from the office. We are experts in all dispatch systems.
Have a good number of vehicles available for hire but not enough employees to take reservations and organize bookings? You will never lose a customer again because Global BPO is here for you! To handle bookings, reservations, rescheduling, and cancellations, our reservations team will answer all calls and enquiries directed to your company.
Whether your customers are calling for a quote or calling to discuss concerns about a recent trip, we address every inbound call exactly the way you would. Our agents are friendly, prompt, professional, and well trained to accept all types of calls and properly address each call using your established protocols. Save time, energy, and resources by letting Global BPO answer your calls.
Our agents represent your company as virtual assistants. We answer all calls promptly and ensure that we provide and collect accurate information on your behalf. Never miss a call again. We will help you attract new customers and your existing customers will feel the excellent experience.