Quality Of Call Answering & Cab Dispatch Services To Taxi Companies in the whole UK
Global BPO is well established and successful outsourced BPO call centre. A business that provides managed services for clients who require our inbound, outbound, and customer support skills.
We professionally represent our clients with solid collaboration, world-class service, integrity, responsibility, and ownership.
Always first-class service, customer-oriented, respectful, right from the start, and customer-centric.
All services are accompanied by highly qualified and experienced agents who work closely with you and carry out the day-to-day operations of your organization according to your needs.
Our quality assurance team can monitor and review agent calls and provide scorecard feedback to improve quality of service and ensure quality metrics, performance, and ongoing improvements.
We know how important it is to answer the phone with one or two rings. It is important to reflect the business atmosphere and provide the exact same quality experience that your customers expect.
We work as an extension of your transportation business, offering cost-effective tailored solutions that boost operational efficiency and lower labor expenses.
Whether the client is asking for a quote or discussing recent travel concerns, we will treat all inbound calls the same as you do.
For our company, we’re seeking for dedicated, self-assured, and experienced agents.